1. Check signal level at pedestal; signal on any HD channel should be -7 or more.
2. Make sure customer is hooked to the Internet port on the pedestal or the signal will be blocked.
3. Make sure modem is not running through a port on the outside of the RV as this could block a clear signal.
4. If this is good, please submit a help desk ticket at https://digitalwayservices.freshdesk.com/support/tickets/new
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article